Cancellation and Refund Policy
Last Updated on Feb 15th 2023
Kiix believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
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Clients are expected to pay 50% of the quoted price in advance.
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Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the work has already begun.
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Kiix does not accept cancellation requests. However, refund/replacement can be made if the customer establishes that the product delivered does not fulfill what was promised or lacks any feature that was promised in the quotation.
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In case of complaints regarding the quality of work done, clients can write to support@kiix.in
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In case of any Refunds approved by Kiix, it’ll take 1-2 days for the refund to be processed to the end customer.